Returnes Policy
Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Goods must be returned to the depot of dispatch at your cost, in the original packaging.
If you intend returning your product for exchange or refund, we recommend contacting belfastsinks.co.nz by e-mail to notify of your return, including photos that show the item in its original packaging, and undamaged.
Goods must be sent by registered courier noting the date of collection is to be within 30 days of receipt of goods.
Goods that are returned with damaged packaging will be charged a restocking charge. Goods returned broken will not be refunded or eligible for exchange.
Goods may be brought in person to one of our showrooms or distribution centre.
For further assistance please contact Belfast sinks customer care on 0800 425 458.